Frequently Asked Questions
Everything you need to know about your beauty essentials.
Are your products 100% authentic?
Yes, all products sold on Very Cosmetics are sourced directly from the brands or authorized distributors to ensure 100% authenticity and freshness.
How long does shipping take?
Standard shipping typically takes 3-5 business days. We also offer express shipping options that deliver within 1-2 business days for urgent beauty needs.
What is your return policy?
We offer a 30-day return policy for unopened and unused items in their original packaging. For hygiene reasons, used cosmetics cannot be returned.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.